Mira Rao is a User Experience Lead at Salesforce, helping teams better understand the problems they’re trying to solve and the people they’re trying to serve. She loves helping researchers ask the right questions and design research that is strategic, collaborative, inclusive, and tells a compelling story. A lifelong researcher and professionally curious person, over the years Mira has led research across many different industries and contexts, from NASA to veterinary clinics to Dropbox. Before moving into the tech & software space, her work focused on health care and health policy.